@font-face{font-family:Geist Mono;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/5ce348bf30bf5439-s.31988l_ccedte.woff2?dpl=dpl_33de39UxtXiVS7Lew97SiorGNfyv)format("woff2");unicode-range:U+460-52F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:Geist Mono;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/4fa387ec64143e14-s.2tuy5pz7dlieh.woff2?dpl=dpl_33de39UxtXiVS7Lew97SiorGNfyv)format("woff2");unicode-range:U+301,U+400-45F,U+490-491,U+4B0-4B1,U+2116}@font-face{font-family:Geist Mono;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/6306c77e7c8268e4-s.2dbetqa9o8jxf.woff2?dpl=dpl_33de39UxtXiVS7Lew97SiorGNfyv)format("woff2");unicode-range:U+2000-2001,U+2004-2008,U+200A,U+23B8-23BD,U+2500-259F}@font-face{font-family:Geist Mono;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/7d817b4c03b0c5f1-s.1uyisp29ctx0d.woff2?dpl=dpl_33de39UxtXiVS7Lew97SiorGNfyv)format("woff2");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Geist Mono;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/bbc41e54d2fcbd21-s.1rgnod-3esatf.woff2?dpl=dpl_33de39UxtXiVS7Lew97SiorGNfyv)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Geist Mono;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/797e433ab948586e-s.p.0r6juujl39pe6.woff2?dpl=dpl_33de39UxtXiVS7Lew97SiorGNfyv)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Geist Mono Fallback;src:local(Arial);ascent-override:74.67%;descent-override:21.92%;line-gap-override:0.0%;size-adjust:134.59%}.geist_mono_8d43a2aa-module__8Li5zG__className{font-family:Geist Mono,Geist Mono Fallback;font-style:normal}.geist_mono_8d43a2aa-module__8Li5zG__variable{--font-geist-mono:"Geist Mono", "Geist Mono Fallback"}
html{height:100%}html,body{max-width:100vw;overflow-x:clip}body{min-height:100%}
@font-face{font-family:Cabinet Grotesk;src:url(/fonts/cabinet-grotesk-700.woff2)format("woff2");font-weight:700;font-display:swap}@font-face{font-family:Cabinet Grotesk;src:url(/fonts/cabinet-grotesk-800.woff2)format("woff2");font-weight:800;font-display:swap}@font-face{font-family:Cabinet Grotesk;src:url(/fonts/cabinet-grotesk-900.woff2)format("woff2");font-weight:900;font-display:swap}@font-face{font-family:Satoshi;src:url(/fonts/satoshi-400.woff2)format("woff2");font-weight:400;font-display:swap}@font-face{font-family:Satoshi;src:url(/fonts/satoshi-500.woff2)format("woff2");font-weight:500;font-display:swap}@font-face{font-family:Satoshi;src:url(/fonts/satoshi-700.woff2)format("woff2");font-weight:700;font-display:swap}:root{--ink:#14161b;--ink-soft:#20242e;--ink-line:#2c313d;--paper:#f6f7f9;--surface:#fff;--surface-2:#f2f4f7;--surface-3:#eaedf1;--border:#e5e8ee;--border-strong:#d3d8e0;--text:#191c22;--text-2:#576070;--text-3:#8a93a2;--on-ink:#f4f6f8;--on-ink-2:#a6aebd;--brand:#e3b340;--brand-strong:#96690a;--brand-tint:#fdf4e0;--go:#3bc77b;--go-strong:#2ea866;--info:#2563eb;--info-soft:#0369a1;--warn:#b45309;--warn-tint:#fdf3e7;--danger:#dc2626;--danger-tint:#fdecec;--neutral:#64748b;--r-xs:5px;--r-sm:7px;--r:11px;--r-lg:16px;--r-full:999px;--shadow-xs:0 1px 2px #14161b0d;--shadow-sm:0 1px 3px #14161b12, 0 1px 2px #14161b0a;--shadow:0 6px 20px -6px #14161b24, 0 2px 6px -2px #14161b14;--shadow-lg:0 22px 50px -12px #14161b47;--ring:0 0 0 3px #e3b34057;--font-display:"Cabinet Grotesk", "Satoshi", system-ui, sans-serif;--font-ui:"Satoshi", system-ui, -apple-system, sans-serif;--font-mono:var(--font-geist-mono), ui-monospace, "SF Mono", Menlo, monospace}*{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--font-ui);color:var(--text);background:var(--paper);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;font-feature-settings:"cv01", "ss01";letter-spacing:-.006em}h1,h2,h3,h4{font-family:var(--font-display);letter-spacing:-.02em;color:var(--ink);line-height:1.12}a{color:inherit;text-decoration:none}.mono{font-family:var(--font-mono);font-variant-numeric:tabular-nums}.num{font-variant-numeric:tabular-nums;font-feature-settings:"tnum"}.console-header{z-index:20;background:var(--ink);background:color-mix(in srgb, var(--ink) 94%, transparent);-webkit-backdrop-filter:saturate(1.4)blur(8px);backdrop-filter:saturate(1.4)blur(8px);border-bottom:1px solid var(--ink-line);height:56px;color:var(--on-ink);justify-content:space-between;align-items:center;gap:1rem;padding:0 clamp(1rem,3vw,2rem);display:flex;position:sticky;top:0}@media (max-width:640px){.console-user .mono{display:none}.console-header{gap:.5rem;padding:0 .85rem}.admin-shell .brandmark__name{display:none}.console-nav a{padding:.4rem .5rem}}.nav-burger{display:none}@media (max-width:720px){.admin-shell .console-header{-webkit-backdrop-filter:none;backdrop-filter:none;background:var(--ink)}.admin-shell .console-nav{display:none}.admin-shell .nav-burger{border:1px solid var(--ink-line);border-radius:var(--r-sm);cursor:pointer;width:42px;height:42px;color:var(--on-ink);background:0 0;justify-content:center;align-items:center;margin-left:auto;display:inline-flex}.nav-burger__bars,.nav-burger__x{background:currentColor;border-radius:2px;width:17px;height:2px;position:relative}.nav-burger__bars:before,.nav-burger__bars:after,.nav-burger__x:before,.nav-burger__x:after{content:"";background:currentColor;border-radius:2px;width:17px;height:2px;position:absolute;left:0}.nav-burger__bars:before{top:-6px}.nav-burger__bars:after{top:6px}.nav-burger__x{background:0 0}.nav-burger__x:before{top:0;transform:rotate(45deg)}.nav-burger__x:after{top:0;transform:rotate(-45deg)}.nav-scrim{z-index:25;background:#00000080;position:fixed;inset:56px 0 0}.admin-shell .nav-sheet{z-index:26;padding:.35rem 0 calc(.35rem + env(safe-area-inset-bottom));background:var(--ink);border-bottom:1px solid var(--ink-line);box-shadow:var(--shadow-lg);flex-direction:column;display:flex;position:fixed;top:56px;left:0;right:0}.admin-shell .nav-sheet a{color:var(--on-ink-2);border-radius:0;padding:.95rem 1.1rem;font-size:.95rem;font-weight:600}.admin-shell .nav-sheet a.active{color:var(--on-ink);box-shadow:inset 3px 0 0 var(--brand)}.admin-shell .nav-sheet a+a{border-top:1px solid var(--ink-line)}}.console-brand{font-family:var(--font-display);letter-spacing:-.01em;align-items:center;gap:.6rem;font-size:.98rem;font-weight:700;display:flex}.console-brand .dot{border-radius:var(--r-full);background:var(--brand);width:10px;height:10px;box-shadow:0 0 0 3px color-mix(in srgb, var(--brand) 22%, transparent)}.console-nav{align-items:center;gap:.2rem;display:flex}.console-nav a{border-radius:var(--r-sm);color:var(--on-ink-2);padding:.4rem .7rem;font-size:.82rem;font-weight:500;transition:color .15s,background .15s}.console-nav a:hover{color:var(--on-ink);background:#ffffff0f}.console-nav a.active{color:var(--on-ink);background:#ffffff1a}.console-user{color:var(--on-ink-2);align-items:center;gap:.75rem;font-size:.8rem;display:flex}.console-main{width:100%;max-width:1120px;margin:0 auto;padding:clamp(1.25rem,3vw,2rem)}.btn{--btn-bg:var(--surface);--btn-fg:var(--text);--btn-bd:var(--border-strong);font-family:var(--font-ui);border-radius:var(--r-sm);border:1px solid var(--btn-bd);background:var(--btn-bg);color:var(--btn-fg);cursor:pointer;white-space:nowrap;justify-content:center;align-items:center;gap:.4rem;padding:.55rem .9rem;font-size:.85rem;font-weight:600;line-height:1;transition:transform 80ms,box-shadow .15s,background .15s,border-color .15s;display:inline-flex}.btn:hover{box-shadow:var(--shadow-sm)}.btn:active{transform:translateY(1px)}.btn:focus-visible{box-shadow:var(--ring);outline:none}.btn:disabled{opacity:.55;cursor:not-allowed;box-shadow:none;transform:none}.btn--primary{--btn-bg:var(--brand);--btn-fg:#1a1206;--btn-bd:var(--brand);font-weight:700}.btn--primary:hover{--btn-bg:#efc457;--btn-bd:#efc457}.btn--ink{--btn-bg:var(--ink);--btn-fg:var(--on-ink);--btn-bd:var(--ink)}.btn--ghost{--btn-bg:transparent;--btn-bd:transparent;--btn-fg:var(--text-2)}.btn--ghost:hover{--btn-bg:var(--surface-2)}.btn--danger{--btn-bg:var(--danger);--btn-fg:#fff;--btn-bd:var(--danger)}.btn--sm{padding:.38rem .65rem;font-size:.78rem}.btn--block{width:100%}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r);box-shadow:var(--shadow-xs)}.card--pad{padding:1.15rem 1.25rem}.page-head{flex-wrap:wrap;justify-content:space-between;align-items:baseline;gap:.5rem 1rem;margin-bottom:1.4rem;display:flex}.page-head h1{font-size:1.5rem;font-weight:700}.page-head .sub{color:var(--text-2);font-size:.85rem}.section-title{font-family:var(--font-display);letter-spacing:.08em;text-transform:uppercase;color:var(--text-3);margin:1.75rem 0 .75rem;font-size:.78rem;font-weight:700}.stat-grid{border-top:1px solid var(--ink-line);border-bottom:1px solid var(--ink-line);flex-wrap:wrap;gap:0;display:flex}.stat{min-width:128px;box-shadow:none;background:0 0;border:0;border-radius:0;flex:140px;padding:.95rem 1.1rem;position:relative}.stat+.stat{border-left:1px solid var(--ink-line)}.stat:hover{box-shadow:var(--shadow-sm);transform:translateY(-1px)}.stat__value{font-family:var(--font-mono);font-variant-numeric:tabular-nums;letter-spacing:-.02em;color:var(--on-ink);font-size:1.7rem;font-weight:600;line-height:1}.stat__label{color:var(--on-ink-2);margin-top:.45rem;font-size:.78rem;font-weight:500}.stat__sub{color:var(--text-3);margin-top:.2rem;font-size:.7rem}.pill{border-radius:var(--r-full);background:var(--surface-2);color:var(--text-2);border:1px solid var(--border);align-items:center;gap:.35rem;padding:.2rem .55rem;font-size:.72rem;font-weight:600;display:inline-flex}.pill--go{background:var(--brand-tint);color:var(--brand-strong);border-color:#0000}.pill--warn{background:var(--warn-tint);color:var(--warn);border-color:#0000}.pill--danger{background:var(--danger-tint);color:var(--danger);border-color:#0000}.field{display:block}.field>span{color:var(--text-2);margin-bottom:.35rem;font-size:.8rem;font-weight:600;display:block}.input,.textarea,select.input{width:100%;min-height:44px;font-family:var(--font-ui);color:var(--text);background:var(--surface);border:1px solid var(--border-strong);border-radius:var(--r-sm);padding:.55rem .7rem;font-size:.92rem;transition:border-color .15s,box-shadow .15s}.textarea{min-height:68px}.field-pair{grid-template-columns:1fr 1fr;gap:.6rem;margin-top:.6rem;display:grid}@media (max-width:480px){.field-pair{grid-template-columns:1fr}}.input:focus,.textarea:focus,select.input:focus{border-color:var(--brand);box-shadow:var(--ring);outline:none}.textarea{resize:vertical;min-height:68px}.list{flex-direction:column;list-style:none;display:flex}.list-row{border:1px solid var(--border);border-radius:var(--r-sm);background:var(--surface);box-shadow:var(--shadow-xs);justify-content:space-between;align-items:center;gap:.75rem;margin-bottom:.5rem;padding:.7rem .9rem;font-size:.88rem;display:flex}.list-row a{color:var(--ink);font-weight:600}.list-row a:hover{color:var(--brand-strong)}.muted{color:var(--text-2);font-size:.85rem}.caller-shell{background:radial-gradient(1200px 420px at 100% -10%, color-mix(in srgb, var(--brand) 8%, transparent), transparent 60%), var(--paper);min-height:100dvh}.caller-main{max-width:560px;margin:0 auto;padding:1rem}.queue-meter{color:var(--text-2);justify-content:space-between;align-items:center;gap:.5rem;margin-bottom:.75rem;font-size:.78rem;display:flex}.queue-meter b{font-family:var(--font-mono);font-variant-numeric:tabular-nums;color:var(--ink)}.queue-nav{align-items:center;gap:.25rem;display:flex}.queue-nav__btn{border-radius:var(--r-sm);min-height:44px;color:var(--text-2);font-family:var(--font-ui);cursor:pointer;background:0 0;border:1px solid #0000;align-items:center;padding:.4rem .7rem;font-size:.78rem;font-weight:600;transition:color .15s,background .15s,border-color .15s;display:inline-flex}.queue-nav__btn:hover:not(:disabled){color:var(--text);background:var(--surface-2);border-color:var(--border)}.queue-nav__btn:focus-visible{box-shadow:var(--ring);outline:none}.queue-nav__btn:disabled{opacity:.4;cursor:not-allowed}.undo-bar{border:1px solid var(--border);border-left:3px solid var(--go);border-radius:var(--r-sm);background:var(--surface);color:var(--text-2);justify-content:space-between;align-items:center;gap:.75rem;margin-bottom:.75rem;padding:.55rem .5rem .55rem .85rem;font-size:.8rem;display:flex}.undo-bar__text{text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.undo-bar__text b{color:var(--text);font-weight:700}.undo-bar__btn{border:1px solid var(--border-strong);border-radius:var(--r-sm);background:var(--surface-2);min-height:44px;color:var(--text);font-family:var(--font-ui);cursor:pointer;flex:none;padding:.4rem .8rem;font-size:.8rem;font-weight:700}.undo-bar__btn:focus-visible{box-shadow:var(--ring);outline:none}.undo-bar__btn:disabled{opacity:.55;cursor:not-allowed}.empty-state__actions{justify-content:center;gap:.5rem;margin-top:1rem;display:flex}.call-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);box-shadow:var(--shadow);padding:1.15rem;animation:.32s cubic-bezier(.2,.7,.2,1) both card-in}@keyframes card-in{0%{opacity:0;transform:translateY(10px)scale(.99)}to{opacity:1;transform:none}}@media (prefers-reduced-motion:reduce){.call-card{animation:none}}.call-card__name{letter-spacing:-.02em;font-size:1.3rem;font-weight:700}.call-card__meta{color:var(--text-2);flex-wrap:wrap;align-items:center;gap:.15rem .5rem;margin-top:.2rem;font-size:.84rem;display:flex}.call-card__meta .rating{color:var(--warn);font-weight:600}.call-phone{background:var(--go-strong);color:#fff;border-radius:var(--r);letter-spacing:.01em;min-height:48px;box-shadow:0 12px 26px -12px color-mix(in srgb, var(--go) 80%, black);justify-content:center;align-items:center;gap:.5rem;margin:.9rem 0;padding:.85rem;font-size:1.02rem;font-weight:700;transition:transform 80ms,box-shadow .15s;display:flex}.call-phone:active{transform:translateY(1px)}.call-phone:focus-visible{box-shadow:var(--ring);outline:none}.call-phone .tel{font-family:var(--font-mono);font-variant-numeric:tabular-nums}.call-phone--verify{background:var(--warn);box-shadow:0 10px 24px -12px color-mix(in srgb, var(--warn) 80%, black)}.call-phone__flag{text-transform:uppercase;letter-spacing:.06em;opacity:.9;font-size:.68rem;font-weight:700}.call-nophone{color:var(--danger);margin:.9rem 0;font-size:.9rem;font-weight:600}.call-lead{color:var(--text);background:linear-gradient(var(--surface-2), var(--surface-2));border:1px solid var(--border);border-left:3px solid var(--brand);border-radius:var(--r-sm);padding:.8rem .9rem;font-size:.96rem;line-height:1.55}.disclosure{min-height:44px;color:var(--info);cursor:pointer;background:0 0;border:none;align-items:center;padding:.5rem 0;font-size:.8rem;font-weight:600;display:inline-flex}.objections{color:var(--text-2);flex-direction:column;gap:.5rem;margin-top:.25rem;font-size:.82rem;list-style:none;display:flex}.objections li strong{color:var(--text);font-weight:600}.outcome-grid{grid-template-columns:repeat(2,1fr);gap:.55rem;margin-top:.9rem;display:grid}.outcome-btn{--oc:var(--neutral);border-radius:var(--r-sm);border:1px solid var(--border-strong);border:1px solid color-mix(in srgb, var(--oc) 30%, var(--border));background:var(--surface);background:color-mix(in srgb, var(--oc) 9%, var(--surface));min-height:46px;color:color-mix(in srgb, var(--oc) 82%, #000);letter-spacing:.02em;cursor:pointer;justify-content:center;align-items:center;gap:.4rem;padding:.8rem .5rem;font-size:.86rem;font-weight:700;transition:transform 80ms,box-shadow .15s,background .15s,color .15s;display:flex}.outcome-btn:hover{box-shadow:var(--shadow-sm)}.outcome-btn:active{transform:translateY(1px)}.outcome-btn:focus-visible{box-shadow:0 0 0 3px color-mix(in srgb, var(--oc) 30%, transparent);outline:none}.outcome-btn:disabled{opacity:.5;cursor:not-allowed}.outcome-btn.is-armed{background:color-mix(in srgb, var(--oc) 82%, #000);color:#fff}.outcome-btn--yes{--oc:var(--go);grid-column:span 2}.outcome-btn--no{--oc:var(--neutral)}.outcome-btn--follow_up{--oc:var(--warn)}.outcome-btn--no_answer{--oc:var(--info-soft)}.outcome-btn--complete{--oc:var(--ink-soft)}.call-phone svg{flex:none}.form-error{color:var(--danger);margin-top:.6rem;font-size:.8rem;font-weight:500}.dnc-toggle{color:var(--ink-soft);cursor:pointer;align-items:center;gap:.55rem;margin-top:.85rem;font-size:.82rem;display:flex}.dnc-toggle input{width:1.05rem;height:1.05rem;accent-color:var(--danger);flex:none}.empty-state{text-align:center;color:var(--text-2);margin-top:3rem;font-size:.95rem}.empty-state .big{font-family:var(--font-display);color:var(--ink);margin-bottom:.35rem;font-size:1.2rem;font-weight:700}.dgrid{grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:1rem;display:grid}.dcard{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);box-shadow:var(--shadow-xs);flex-direction:column;transition:box-shadow .18s,transform .18s,border-color .18s;display:flex;overflow:hidden}.dcard:hover{box-shadow:var(--shadow);border-color:var(--border-strong);transform:translateY(-2px)}.dcard__shot{aspect-ratio:16/10;background:var(--surface-2);border-bottom:1px solid var(--border);display:block;position:relative;overflow:hidden}.dcard__shot img{object-fit:cover;object-position:top center;width:100%;height:100%;display:block}.dcard__score{border-radius:var(--r-sm);min-width:30px;font-family:var(--font-mono);font-variant-numeric:tabular-nums;text-align:center;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#0a0b0ed1;padding:.15rem .45rem;font-size:.95rem;font-weight:700;position:absolute;top:8px;left:8px}.dcard__body{flex-direction:column;gap:.55rem;padding:.85rem .9rem .9rem;display:flex}.dcard__name{font-family:var(--font-display);color:var(--text);letter-spacing:-.01em;font-size:1.02rem;font-weight:700}.dcard__name:hover{color:var(--brand-strong)}.dcard__meta{color:var(--text-2);flex-wrap:wrap;gap:.15rem .4rem;margin-top:.1rem;font-size:.78rem;display:flex}.dcard__stats{color:var(--text-2);flex-wrap:wrap;gap:.35rem .85rem;font-size:.78rem;display:flex}.dstat b{font-family:var(--font-mono);font-variant-numeric:tabular-nums;color:var(--text)}.dcard__gaps{flex-wrap:wrap;gap:.3rem;display:flex}.dgap{border-radius:var(--r-full);background:var(--surface-2);color:var(--text-2);border:1px solid var(--border);padding:.15rem .45rem;font-size:.7rem;font-weight:600}.dcard__foot{justify-content:space-between;align-items:center;gap:.5rem;margin-top:.15rem;display:flex}.dcard__contact{color:var(--go-strong);letter-spacing:.1em;font-size:.95rem}.dcard__msg{color:var(--text-2);font-size:.76rem;line-height:1.4}.admin-shell .dgap{background:#1a1d24}.admin-shell .dcard__name,.admin-shell .queue-meter b{color:#fff}.toolbar{flex-wrap:wrap;align-items:center;gap:.6rem;margin-bottom:1rem;display:flex}.toolbar .input{width:auto}.toolbar .check{color:var(--text-2);white-space:nowrap;cursor:pointer;align-items:center;gap:.4rem;font-size:.82rem;display:flex}.table-wrap{border:1px solid var(--border);border-radius:var(--r);background:var(--surface);box-shadow:var(--shadow-xs);overflow-x:auto}.dtable{border-collapse:collapse;width:100%;font-size:.86rem}.dtable thead th{text-align:left;letter-spacing:.05em;text-transform:uppercase;color:var(--text-3);background:var(--surface-2);border-bottom:1px solid var(--border);white-space:nowrap;padding:.6rem .85rem;font-size:.72rem;font-weight:600;position:sticky;top:0}.dtable tbody td{vertical-align:middle;border-bottom:1px solid var(--border);padding:.62rem .85rem}.dtable tbody tr:last-child td{border-bottom:none}.dtable tbody tr{transition:background .12s}.dtable tbody tr:hover{background:var(--surface-2)}.dtable a{color:var(--info);font-weight:600}.dtable a:hover{color:var(--brand-strong)}.dtable .center{text-align:center}.tag{border-radius:var(--r-full);white-space:nowrap;padding:.16rem .5rem;font-size:.72rem;font-weight:600;line-height:1.4;display:inline-block}.pager{color:var(--text-2);align-items:center;gap:.5rem;margin-top:1rem;font-size:.85rem;display:flex}.reveal>*{animation:.4s both fade-up}.reveal>:nth-child(2){animation-delay:40ms}.reveal>:nth-child(3){animation-delay:80ms}.reveal>:nth-child(4){animation-delay:.12s}.reveal>:nth-child(5){animation-delay:.16s}.reveal>:nth-child(6){animation-delay:.2s}@keyframes fade-up{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}@media (prefers-reduced-motion:reduce){.reveal>*,.call-card{animation:none}.stat,.btn,.outcome-btn,.call-phone{transition:none}.stat:hover{transform:none}}@media (max-width:640px),(pointer:coarse){.input,.textarea,select.input{font-size:16px}.btn{min-height:44px}.btn--sm{min-height:44px;padding:.5rem .8rem}.call-card .input,.call-card .textarea{scroll-margin-bottom:200px}}@media (max-width:640px) and (min-height:700px){.caller-main,.call-card{padding-bottom:0}.outcome-grid{z-index:5;padding:.7rem 1.15rem calc(.7rem + env(safe-area-inset-bottom));background:var(--surface);background:color-mix(in srgb, var(--surface) 88%, transparent);-webkit-backdrop-filter:saturate(1.3)blur(12px);backdrop-filter:saturate(1.3)blur(12px);border-top:1px solid var(--border);border-radius:0 0 var(--r-lg) var(--r-lg);margin:.9rem -1.15rem 0;position:sticky;bottom:0}}.caller-shell{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;--surface:#16181d;--surface-2:#1e2129;--surface-3:#262a33;--border:#2a2e38;--border-strong:#3a404c;--text:#eef0f3;--text-2:#aab2bf;--text-3:#79828f;color:var(--text);background:radial-gradient(1000px 520px at 12% -12%, color-mix(in srgb, var(--brand) 13%, transparent), transparent 58%), radial-gradient(820px 520px at 100% 6%, color-mix(in srgb, var(--go) 10%, transparent), transparent 54%), #0a0b0e}.caller-shell .call-card{box-shadow:0 24px 60px -28px #000000bf}.caller-shell .call-card__name,.caller-shell .queue-meter b,.caller-shell .empty-state .big,.caller-shell h1,.caller-shell h2{color:#fff}.caller-shell .input,.caller-shell .textarea{background:var(--surface-2);color:var(--text)}.caller-shell .input::placeholder,.caller-shell .textarea::placeholder{color:var(--text-3)}.caller-shell .field>span{color:var(--text-2)}.caller-shell .disclosure{color:#5aa2ff}.caller-shell .outcome-btn{background:color-mix(in srgb, var(--oc) 15%, #1a1d24);border-color:color-mix(in srgb, var(--oc) 42%, transparent);color:color-mix(in srgb, var(--oc) 52%, #fff)}.caller-shell .outcome-btn.is-armed{background:var(--oc);color:#0a0b0e;border-color:var(--oc)}.admin-shell{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;--surface:#16181d;--surface-2:#1e2129;--surface-3:#262a33;--border:#2a2e38;--border-strong:#3a404c;--text:#eef0f3;--text-2:#aab2bf;--text-3:#79828f;--paper:#0a0b0e;color:var(--text);background:radial-gradient(1100px 620px at 8% -8%, color-mix(in srgb, var(--brand) 10%, transparent), transparent 55%), radial-gradient(900px 620px at 100% 4%, color-mix(in srgb, var(--go) 8%, transparent), transparent 52%), #0a0b0e;min-height:100dvh}.admin-shell h1,.admin-shell h2,.admin-shell .page-head h1,.admin-shell .stat__value{color:#fff}.admin-shell .stat__label{color:var(--text)}.admin-shell .input,.admin-shell select.input,.admin-shell .textarea{background:var(--surface-2);color:var(--text);border-color:var(--border-strong)}.admin-shell .input::placeholder{color:var(--text-3)}.admin-shell .check{color:var(--text-2)}.admin-shell .dtable thead th{background:var(--surface-2);color:var(--text-3)}.admin-shell .dtable a{color:#6aa5ff}.admin-shell .dtable a:hover{color:var(--go)}.brandmark{align-items:center;gap:.55rem;display:inline-flex}.brandmark__v{width:auto;height:30px;display:block}.brandmark__name{font-family:var(--font-display);letter-spacing:-.01em;color:#fff;font-size:1.08rem;font-weight:800;line-height:1}.tabs{border-bottom:1px solid var(--ink-line);flex-wrap:wrap;align-items:center;gap:1.1rem;margin-bottom:1rem;display:flex}.tabs a{color:var(--on-ink-2);border-bottom:2px solid #0000;margin-bottom:-1px;padding:.5rem 0 .55rem;font-size:.9rem;font-weight:500}.tabs a.active{color:var(--on-ink);border-bottom-color:var(--brand);font-weight:700}.tabs a .c{font-family:var(--font-mono);color:var(--text-3);margin-left:.3rem;font-size:.75rem}.filterbar{margin-bottom:1.2rem}.filterbar>summary{cursor:pointer;border:1px solid var(--ink-line);border-radius:var(--r-sm);color:var(--on-ink-2);align-items:center;gap:.5rem;padding:.55rem .7rem;font-size:.82rem;list-style:none;display:flex}.filterbar>summary::-webkit-details-marker{display:none}.filterbar>summary:hover{border-color:var(--border-strong)}.filterbar>summary b{color:var(--brand);font-weight:600}.filterbar>summary .count{font-family:var(--font-mono);color:var(--text-3);margin-left:auto;font-size:.78rem}.filterbar[open]>summary{border-bottom-right-radius:0;border-bottom-left-radius:0}.filterbar__body{border:1px solid var(--ink-line);border-radius:0 0 var(--r-sm) var(--r-sm);border-top:0;flex-direction:column;gap:.75rem;padding:.85rem .7rem;display:flex}.filterbar__row{flex-wrap:wrap;align-items:center;gap:.4rem;display:flex}.filterbar__row>.lbl{color:var(--text-3);min-width:3.4rem;font-size:.72rem}.triage__meter{color:var(--on-ink-2);justify-content:space-between;align-items:baseline;gap:1rem;font-size:.82rem;display:flex}.triage__meter b{font-family:var(--font-mono);color:var(--on-ink)}.triage__progress{background:var(--ink-line);height:2px;margin:.5rem 0 1.4rem}.triage__progress i{background:var(--brand);height:2px;transition:width .25s;display:block}.triage{grid-template-columns:300px minmax(0,1fr);gap:2.2rem;display:grid}.triage__shot{aspect-ratio:4/5;object-fit:cover;object-position:top center;background:var(--ink-soft);border:1px solid var(--ink-line);border-radius:var(--r-sm);width:100%;margin-top:.5rem;display:block}.triage__link{color:var(--brand);margin-top:.6rem;font-size:.8rem;display:inline-block}.triage__head{justify-content:space-between;align-items:flex-start;gap:1.2rem;display:flex}.triage__name{font-family:var(--font-display);letter-spacing:-.01em;color:var(--on-ink);font-size:1.35rem;font-weight:700}.triage__score{text-align:right;flex:none}.triage__score-n{font-family:var(--font-mono);color:var(--brand);font-size:2rem;font-weight:700;line-height:1}.triage__stats{color:var(--on-ink-2);flex-wrap:wrap;gap:1.2rem;margin-top:.9rem;font-size:.82rem;display:flex}.triage__stats b{font-family:var(--font-mono);color:var(--on-ink)}.triage__block{border-top:1px solid var(--ink-line);margin-top:1.6rem;padding-top:1.1rem}.triage__gaps{color:var(--on-ink-2);margin:.5rem 0 0;padding-left:1.1rem;font-size:.86rem;line-height:1.6}.triage__subject{color:var(--on-ink-2);margin-top:.5rem;font-size:.82rem}.triage__body{white-space:pre-wrap;max-width:60ch;color:var(--on-ink);margin-top:.6rem;line-height:1.6}.triage__to{color:var(--on-ink-2);margin-top:.8rem;font-size:.8rem}.triage__warn{color:var(--warn)}.triage__bar{border-top:1px solid var(--ink-line);gap:.6rem;margin-top:2rem;padding-top:1.2rem;display:flex}.triage__bar .btn{flex:1;padding:.85rem 1rem}.btn--danger-ghost{--btn-bg:transparent;--btn-fg:var(--danger);--btn-bd:#dc262673}@media (max-width:820px){.triage{grid-template-columns:1fr;gap:1.4rem}.triage__shot{aspect-ratio:3/2}.triage__name{font-size:1.15rem}.console-main:has(.triage__bar){padding-bottom:6.5rem}.triage__bar{z-index:24;padding:.7rem .9rem calc(.7rem + env(safe-area-inset-bottom));background:var(--ink);border-top:1px solid var(--ink-line);margin:0;position:fixed;bottom:0;left:0;right:0}.triage__bar .btn{padding:.95rem .5rem}}.convo{grid-template-columns:minmax(0,320px) minmax(0,1fr);gap:0;display:grid}.convo__list{border-right:1px solid var(--ink-line);padding-right:1.2rem}.convo__row{border-bottom:1px solid var(--ink-line);padding:.85rem 0;display:block}.convo__row.on{box-shadow:inset 2px 0 0 var(--brand);padding-left:.8rem}.convo__name{color:var(--on-ink);align-items:center;gap:.5rem;font-size:.92rem;font-weight:600;display:flex}.convo__meta{color:var(--on-ink-2);margin-top:.25rem;font-size:.78rem}.convo__thread{padding-left:1.8rem}.convo__head{border-bottom:1px solid var(--ink-line);justify-content:space-between;align-items:flex-start;gap:1rem;padding-bottom:.9rem;display:flex}.convo__title{font-family:var(--font-display);color:var(--on-ink);font-size:1.2rem;font-weight:700}.convo__ev{border-bottom:1px solid var(--ink-line);padding:1.15rem 0}.convo__subject{color:var(--on-ink-2);margin-top:.45rem;font-size:.8rem}.convo__body{white-space:pre-wrap;max-width:60ch;color:var(--on-ink);margin-top:.5rem;line-height:1.6}.convo__detail{color:var(--on-ink-2);margin-top:.4rem;font-size:.86rem}.convo__acts{flex-wrap:wrap;gap:.5rem;margin-top:1.3rem;display:flex}@media (max-width:820px){.convo{grid-template-columns:1fr}.convo__list{border-right:0;border-bottom:1px solid var(--ink-line);margin-bottom:1.2rem;padding-right:0}.convo__thread{padding-left:0}}.metricset{flex-wrap:wrap;gap:.3rem .75rem;display:flex}.metric{color:var(--on-ink-2);white-space:nowrap;font-size:.75rem}.metric b{font-family:var(--font-mono);color:var(--on-ink);font-weight:600}.admin-shell .dtable{color:var(--on-ink)}.admin-shell .dtable th{color:var(--text-3);border-bottom-color:var(--ink-line);background:0 0}.admin-shell .dtable td{color:var(--on-ink-2);border-bottom-color:var(--ink-line)}.admin-shell .dtable td.mono,.admin-shell .dtable td b{color:var(--on-ink)}.admin-shell .dtable tr:hover td{background:#ffffff08}.pcard__foot{border-top:1px solid var(--ink-line);flex-direction:column;gap:.6rem;margin-top:.85rem;padding-top:.85rem;display:flex}.pcard__phone{color:var(--go);align-items:center;gap:.4rem;font-size:.88rem;font-weight:600;text-decoration:none;display:inline-flex}.pcard__email{grid-template-columns:minmax(0,1fr) auto;gap:.4rem;display:grid}.pcard__email .input{min-height:40px;padding:.4rem .55rem;font-size:.82rem}.pcard__email .btn{white-space:nowrap;min-height:40px}.pcard__saved{color:var(--go);word-break:break-all;font-size:.82rem;font-weight:600}.pcard__lookup{color:var(--text-3);align-items:baseline;gap:.55rem;font-size:.72rem;display:flex}.pcard__lookup a{color:var(--brand)}.pcard__acts{grid-template-columns:1fr 1fr;gap:.4rem;display:grid}.pcard__acts .btn{text-align:center;width:100%}.pcard__note{color:var(--text-3);font-size:.72rem}.pcard__err{color:var(--danger);font-size:.72rem}.pcard__acts>.pcard__span{grid-column:1/-1}.dgap--muted{color:var(--text-3);border-style:dashed}@media (max-width:820px){table.stack thead{display:none}table.stack,table.stack tbody,table.stack tr,table.stack td{width:100%;display:block}table.stack tr{border:1px solid var(--ink-line);border-radius:var(--r-sm);margin-bottom:.7rem;padding:.75rem .85rem}table.stack td{border:0!important;padding:.3rem 0!important}table.stack td[data-label]:before{content:attr(data-label);text-transform:uppercase;letter-spacing:.07em;color:var(--text-3);margin-bottom:.15rem;font-size:.66rem;display:block}table.stack td[data-label=Business]:before{display:none}table.stack td[data-label=Business]{font-size:1rem;padding-bottom:.5rem!important}}.pcard__src{color:var(--text-3);border:1px solid var(--ink-line);border-radius:3px;margin-left:.4rem;padding:0 .3rem;font-size:.68rem;font-style:normal;display:inline-block}